Shipping policy

SHIPPING POLICY - The Lifestyle Plus

Effective Date: July 27, 2026

The Lifestyle Plus ships all flower girl dresses, princess ball gowns, and birthday dresses from Los Angeles, California.

1. PROCESSING TIME
Orders are processed within 1-3 business days (Monday-Friday, excluding holidays). During prom/birthday season (March-June) processing may take 2-4 business days due to high volume. You will receive a tracking email once shipped.

2. SHIPPING RATES & WEIGHT
Shipping calculated at checkout based on product weight and destination.
- Standard gowns (Aurelia Rose etc.): Approx. 1.5 lbs (0.7 kg) packaged weight
- Multiple dresses: Weight combined
- Free shipping promotions apply to US orders only unless stated.

3. CARRIERS & DELIVERY TIMES (After Processing)
- USPS Ground Advantage: 3-5 business days
- USPS Priority Mail: 2-3 business days  
- UPS Ground: 3-5 business days
- UPS 2nd Day Air & Next Day Air available at checkout

Delivery times are estimates starting from ship date, not order date.

4. INTERNATIONAL SHIPPING
We ship internationally via USPS and UPS. Customer responsible for customs duties, taxes, and fees. International delivery: 7-21 business days.

5. ORDER TRACKING
Tracking number sent to email on file. Track at thelifestyleplus.com/apps/track or via carrier website.

6. ADDRESS ERRORS
Please ensure shipping address is correct at checkout. We are not responsible for packages delivered to incorrect address provided by customer. Address change requests must be made within 12 hours of ordering at support@thelifestyleplus.com - after that order may have shipped.

7. LOST, DAMAGED, OR STOLEN PACKAGES
If tracking shows delivered but not received, contact carrier first, then us within 48 hours. For damaged packages, email photos of damage + packaging within 48 hours to support@thelifestyleplus.com.

8. CONTACT
The Lifestyle Plus
Los Angeles, CA
Email: support@thelifestyleplus.com